Ordering a license
There are two options on how to begin. You can either access the order form under your user profile, by clicking on your name next to the Buy button. You can easily get there by clicking on Order more licenses and tickets. Here you can check the validity of your current license, too.
Or, you can order a license under the tab Licenses by clicking on the button Order more tickets or Licenses. The option listed above is available to all users, while the tab Licenses is accessible for Administrators only.
In the first step you can choose between the year or month license or a package of one-day tickets. You will see the price immediately. Simply choose your country and the preferred currency.
In the second step you will be asked to insert your company data:
If your company address is in the European Union and you have a VAT number assigned, please insert your VAT Nr. It will be verified in the VIES system after pressing enter and your company data will be prefilled automatically. Then, the VAT will be deducted from the total value, and your VAT Nr. will be reflected on the invoice. If you don't have any VAT Nr. assigned, VAT will be charged according to the country's current rates within the European Union. In this case please fill in your business name and address manually. If your company address is outside the EU, VAT is not billed.
Under additional information, you can insert any information that is supposed to be reflected on the invoice - typically the purchase order number.
The invoice will be generated automatically and sent to the e-mail address inserted as a billing email here. If you want the invoice to be sent to several email addresses, please insert them divided by a semicolon.
In the top right corner of the order form, you can choose between a subscription and a one-time order. Subscription is the default option that enables you to continuously use the application: the license will be extended and charged automatically after expiry. If you pay by card, your card number will be saved as the payment method for upcoming payments. If you don't want to get the license extended automatically or you only want to order the license for a limited time period, please choose the one-time option instead.
Then you can choose the number of licenses (how many users in parallel you want to grant access to) and in case of a one-time payment the period in months/years too (this option is not active for subscriptions as the license gets extended every month/year automatically).
In case of tickets you can choose the number of tickets you want to order. The minimum amount is 10.
Please read the Service Terms and Conditions carefully.
In the last step of the order, choose the payment method: we recommend online payment by card. Your license is activated immediately after successful payment and you can start using EasyCargo right away.
Please note that the invoice will automatically be generated regardless of which payment method you choose and sent to the e-mail address inserted when ordering the license.
If you need to receive the invoice prior to processing the payment, please click on the button Show other payment methods. Here you can choose the international bank transfer. This payment method has some limitations: it can only be processed in EUR, USD, PLN, and CZK. Apart from that, the system only activates the license after receiving payment, which might take a few days.
(If you need to start working with EasyCargo earlier than when payment is officially received, please contact us via our contact form and we can activate your license upfront upon sending the confirmation of payment order yet before we receive your payment.)
Another very user-friendly alternative is our e-shop. You can easily order a license key through our online store, as you can see in this video. Once you get the license key, you can easily activate under the tab Licenses:
This gives you the option to activate your license immediately or at any time later upon your needs.
The purchase can be made in USD. The ordering process is really simple - here you can learn more.
In summary, there are several possibilities - each of them has some advantages and limitations:
The online payment by card enables you to pay in many currencies and gives you immediate access to the application.
Online store is very easy to use and you can activate the license key immediately, or postpone the activation upon your needs. Purchases can be made in USD. Since the e-shop uses another payment gateway, it might be a solution if you face some issues with online payments.
If you can’t pay online for some reason, you can choose the international bank transfer which is supported for payments in USD, EUR, PLN, and CZK currencies. With this method, you will get the invoice ahead and the license will be activated upon receipt of payment.
Under the tab Licenses, you can see your orders, download the invoices, and maintain subscriptions. Under Company subscriptions there is a list of active subscriptions. If you have an active subscription the license will be renewed unless you cancel the subscription. Subscriptions can be canceled anytime by clicking on Cancel subscription:
On the tab Licenses you can find and activate purchased tickets, too:
After clicking on Show Licenses you will see the list of your current licenses including their validity period. In the next step you can click on Show history to get the history of your licenses displayed:
After clicking on Show Orders & Invoices you will get the orders displayed. Here you can download your invoices as well:
You can find step-by-step instructions on this topic in our tutorial video.
The license is active from the moment the payment is confirmed and will automatically be assigned to one of the users under your user account. If you want to assign it to another user you can do so under the tab Users. See the chapter Assigning licenses to users.